When you sign up for an account you will get a 30 day free trial with access to all of the features of free and paid accounts. After your trial is over, you will have the option of upgrading your plan to keep all of the features or downgrading your plan to our Free product, with limited features.

Kiite's web-based app simply needs a browser. We support Internet Explorer 11, Firefox, Safari, and Chrome. Running Kiite in Chrome also gives you access to our browser extension, which is available via the Chrome Store.

Our chat integration runs on your preferred chat platform, such as Slack, Workplace by Facebook, or Microsoft Teams.

Yes, you can change or cancel your plan at any time.

Kiite bills monthly. Please contact us to discuss annual billing.

All types of accounts have access to our online support documentation. The Professional plan also provides access to our general support email inbox. Enterprise accounts are assigned a dedicated Customer Success Manager that assists with implementation, onboarding, training, and support.

We take security very seriously! Kiite is certified as ISO 27001 compliant. Other compliance and regulations we adhere to include SOC 2 (Type I).